ask ai to reply to a specific outlook email

answer the delivery question with the certificate already attached. the bot replies to a specific outlook email with text you approve, files and optional cc or bcc.

by the dusk bot team · checked 12 november 2026 · how we made this

name the mailbox and original message so it lands in the right conversation. this action sends; ask for text here first if you still want to edit.

pixel art: a yellow pixel bot and a pink pixel bot beside the Outlook mark on a white tile, a mailbox with a letter and two chat bubbles, on a sandy path in front of snowy hills and green fields, one saying "answer the right email"

what it does

keep the answer attached to the email that prompted it. the bot finds and reads the exact message first. name the connected mailbox too, so a personal reply leaves from personal mail.

you can use plain text or html, attach files and name extra cc or bcc recipients. enable the html option for styled replies, or the recipient sees formatting tags as text.

when you would use it

answer a supplier’s delivery question with the confirmed address
attach an approved certificate to the customer email that requested it
decline a request using your short reason
confirm a correction in the buyer’s original email

try it

paste this into a chat with your bot

when outlook gets a delivery certificate request from [email protected], read that email. find the matching final certificate in the linked 'approved delivery certificates' drive folder. show the reply text, source subject, file and recipients here. wait for my permission before replying from work mail. report the result. never use a draft certificate or add cc or bcc. if no approved file matches, stop and tell me.

when: when matching email arrives in the connected outlook mailbox
needs: outlook read and write for reading and replying; google drive read only; sending on ask every time

what comes back looks like this (an example)

reply awaiting approval
source: delivery certificate request from liora
attachment: briarpost-approved-certificate.pdf
cc and bcc: none

hello liora, the approved delivery certificate is attached. let me know if you need anything else for the booking.

set it up

choose the correct outlook account and allow read and write for replies
set sending on your behalf to ask every time
ask for the source subject, proposed text, recipients and file here
read and allow one reply before turning the request into a routine

what it needs from you

input	required	what it is
`comment`	yes	The body content of the reply email.
`message_id`	yes	The Microsoft Graph message ID (NOT an email address).
`is_html`	no	Whether the comment body should be rendered as HTML (true) or plain text (false).
`cc_emails`	no	List of email addresses for CC recipients.
`attachment`	no	File(s) to attach to the reply.
`bcc_emails`	no	List of email addresses for BCC recipients.

from composio's catalog for Outlook (action OUTLOOK_REPLY_EMAIL, read 12 november 2026⁴). your bot fills these in from what you tell it.

how dusk bot handles it

dusk bot counts Reply to Email as a send: it reaches people or moves money, so it waits for your Allow (unless you set a daily amount, or the bot is on Full access with no sending rule, which lets it send up to 25 a day). a bot you allow only to read can never call it.

the permissions Outlook asks for to run it: Mail.ReadWrite, Mail.Send.

where it stops

careful with Full access: a bot there with no sending rule can send up to 25 a day without asking. give it Ask every time.
use the subject to tell similar emails apart. the sender alone may match several conversations.
open the attachment in the preview. a polished reply can still carry yesterday’s certificate.
local bots stop during sleep or when dusk closes. dusk cloud runs routines on time.

try it in 2 minutes

set outlook sending to ask every time
find one email by sender and subject
preview the reply and any files here
read the preview, then allow the send

mistakes people make

choosing a reply by sender alone

include the original subject and date in the request.

pulling the final attachment from old chat messages

keep approved files in a connected folder and name it.

questions

can it leave the proposed reply here for me to edit?

yes, ask for text here first. keep the reply action for when the answer is ready to send.

can it add someone on cc?

yes, name the addresses. include cc and bcc in the preview before approving.

why did formatting tags appear in the email?

html needs its formatting option enabled. use plain text for a simple reply if you do not need styling.

sources

dusk bot docs: files and apps
dusk bot docs: routines
dusk bot docs: a bot's computer
composio, Outlook toolkit (catalog version 20261104_00), checked 12 november 2026

drafted with ai help from the dusk bot docs and the sources listed on this page, then checked against them. if something here is wrong or out of date, write to [email protected].