acceptable use policy

Acceptable use policy

Effective date: 12 November 2026. Last updated: 12 November 2026.

This policy sets out what you may not do with dusk bot, dusk cloud, the account dashboard, the link service and connected apps. It is part of our terms of use. It applies to you and to everything your bots do on your behalf: you are responsible for your bots' actions as if you had taken them yourself.

Illegal and harmful content

Do not use dusk bot to create, store, send or share:

• sexual content involving minors, in any form;
• content that threatens, harasses, stalks or bullies a person, or incites violence or hatred against people;
• content that infringes someone's copyright, trademark, privacy or other rights;
• malware, phishing pages or other content designed to deceive people or harm devices;
• content that is otherwise illegal where you are or where your bots act.

Spam and deception

• Do not use bots to send unsolicited bulk messages, emails, posts or comments.
• Do not use bots to impersonate a person or organisation, or to mislead people about who they are talking to where that matters.
• Do not run fake accounts, fake reviews or coordinated inauthentic activity.
• Follow the rules of the platforms your bots use, including their limits on automation and messaging.

Security and access

• Do not access, probe or test systems, accounts or data you are not authorised to use. Security research on dusk bot itself is welcome under our security policy.
• Do not attack, overload or disrupt any network or service, including ours.
• Do not get around authentication, rate limits, plan limits or other safeguards, ours or anyone else's.
• Do not use bots to collect personal data about people without a lawful basis, or to scrape services in breach of their terms.

AI providers and connected apps

• Follow the terms and usage policies of every AI provider and connected app your bots use. A dusk bot plan does not give you permission to break them.
• Do not use a provider account, key or connection that is not yours, or share yours in a way its terms forbid.
• Do not use dusk bot to get around a provider's safety measures.

dusk cloud desktops

A dusk cloud desktop runs on our infrastructure provider's machines. On it, do not:

• mine cryptocurrency, or run work that holds the processor or network at full use for long periods unrelated to your bots;
• host public file sharing, proxies, VPNs or services for other people;
• resell, rent out or share access to the desktop outside your plan;
• store or run anything this policy forbids elsewhere.

Accounts and licenses

• Keep your account to yourself. A plan's work license covers the people it names, not others.
• Do not use the software for commercial purposes without a work license, and do not modify or distribute it beyond what the license allows.

What we do about breaches

If we believe you have broken this policy, we may remove content we host, pause a bot or a cloud desktop, limit features, or suspend or end your account. Where practical and lawful, we tell you first and give you a chance to fix the problem. Serious or urgent cases, such as a security risk, abuse of other people or illegal content, may be acted on straight away. We may report illegal content or activity to the authorities.

Reporting abuse

If you see dusk bot used in a way this policy forbids, email [email protected] with "abuse" in the subject and as much detail as you can safely share. Report security vulnerabilities to [email protected] instead.